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Bio

Strategy consultant, trainer, and digital product manager.

I work independently as a strategy, innovation and change management consultant. I design and run processes that move a group from competing agendas to shared direction. Alongside that, I am a co-founder of the edtech organisation Helge.app and Senior Lecturer at Estonian Business School.

Portrait of Marko Rillo

26 years of professional experience, 14 of them in leadership positions. PhD in Strategic Management (University of St. Gallen, 2015). Work has taken me to 20+ countries — from Kosovo to Ukraine, from Finland to Saudi Arabia.

My particular combination is three things most people do separately: analytical work (doctoral research, quantitative methods, data modelling), work with people (facilitation, training, coaching), and building (running a 90-person IT company as CEO, a SaaS product, a mobile application). That combination is most useful the moment a strategic decision has to be implemented — not merely written down.

Education

PhD, Strategic Management
University of St. Gallen, Switzerland, 2015 · Doctoral research focus: strategy process and cyclical ambidexterity. Methods: quantitative analysis, NVivo, system dynamics.
MSc, Economics
Tallinn University of Technology, 2003
BBA, International Business Administration
Estonian Business School, 2000
B.Eng., Software Engineering
Tallinn University of Technology, 2026

Current roles

  • Director/Owner, strategy consultant — CreaWity OÜ (since 2004)
  • Co-founder, board member — Helge Kool NGO (since 2019)
  • Senior Lecturer — Estonian Business School: Strategic Management, Innovation Management, Change Management (since 2015)

Selected clients

Danfoss · Estonian Energy · Estonian Health Insurance Fund · Estonian National Agency of Medicines · Estonian Ministry of Economic Affairs · Estonian Ministry of Foreign Affairs · Nokia Networks · Samsung UK · Telia Baltics · Hansabank/Swedbank Baltics · SenseAir Sweden · Baltic American Freedom Foundation · Konecranes · EIT (European Institute of Innovation and Technology) · CMA CGM

Publications and books

Book: Serious Work. How to Facilitate Meetings and Workshops with the LEGO Serious Play Method (with Sean Blair). ProMeet, London, 2016. Amazon →

Peer-reviewed articles on strategic management. Full list: Google Scholar · ETIS